Mandatory Record Keeping in Restaurant, Bars, Dining Halls and for Boat Tours & Guiding Services

Thursday Aug 06, 2020

Author: NOTO

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Mandatory Record Keeping in Restaurant, Bars, Dining Halls and for Boat Tours & Guiding Services


As of August 7th, 2020, all restaurant, bars, boat tours and guiding services will be required to keep client logs for a period of 30 days and disclose the client logs to the medical officer of health or an inspector under the Health Protection and Promotion Act upon request, which will help support case and contact tracing.

These changes have been initiated through amendments to orders O. Reg 364/20: Rules for Areas in Stage 3 and O. Reg. 263/20: Rules for Areas in Stage 2, under the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020.

Under these acts, the following is listed for food and drink establishments (which includes dining halls):

The person responsible for the establishment must,

  • i. record the name and contact information of every patron who enters an indoor or outdoor dining area in the establishment, other than patrons who temporarily enter the area to place, pick up or pay for a takeout order,
  • ii. maintain the records for a period of at least one month, and
  • iii. only disclose the records to a medical officer of health or an inspector under the Health Protection and Promotion Act on request for a purpose specified in section 2 of that Act or as otherwise required by law.

The following is listed for tour and guide services:

(1) Tour and guide services, including guided fishing and hunting trips, tastings and tours for wineries, breweries and distilleries, trail riding tours, walking tours, bicycle tours and motor vehicle tours.

The tour or guide service must,

  • i. record the name and contact information of every patron,
  • ii. maintain the records for a period of at least one month, and
  • iii. only disclose the records to a medical officer of health or an inspector under the Health Protection and Promotion Act on request for a purpose specified in section 2 of that Act or as otherwise required by law.

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