Best Practices Mission: Strategic Renovations to Enhance Your Accommodation

Best Practices Mission: Strategic Renovations to Enhance Your Accommodation

A message from Tourism Excellence North

This Best Practices Mission trip will take you behind-the-scenes for a deep dive into accommodation practices in the popular Collingwood, Ontario, area. Meet face-to-face with business owners and managers of small-scale operations to discuss all things accommodation and get insight into what makes their operations successful.

This BPM is designed specifically for owners, general/senior managers and operational/facility staff of fixed roof accommodations throughout Northern Ontario who want to improve the quality of their operation and their bottom line. Community representative (e.g. City and Municipal staff) and Destination Marketing Organization representatives are also welcome, especially if you are accompanying operators from your area.

Areas of focus will include:

• Meeting consumer expectations

• Marketing and branding

• Capital infrastructure

• Practical improvements and physical upgrades

• Becoming a year-round destination

• Social media and digital health

• Succession Planning

• The power of knowing your guests

• Strategies to manage renovations and costs

• Strategies to attract and retain staff

• Managing seasonal ebbs and flows

• The importance of cleanliness and comfort

• How to step outside your comfort zone

Where: Collingwood, Thornbury, Southampton and Sauble Beach, ON. The trip starts and ends in Sudbury, ON.

Cost: Participant trip cost is $500 / individual.

• This cost will cover all travel, accommodation, set meals and activity fees during the three-day trip. Additional discretionary spending will be the responsibility of participants. You are responsible for travel arrangements and related costs to/from Sudbury, Ontario.

For more information, contact: g.mccullough@destinationnorthernontario.ca